Legal

Last updated: September 2026

Privacy Policy

AI inference data

Mercatus AI does not retain request or response bodies, including in failed-request diagnostics.

Mercatus AI only onboards ZDR providers. Zero data retention applies by default. If you explicitly enable a feature that stores content, the provider handles that storage under the feature's retention terms.

When you enable stored conversations with store: true, the conversation stays with the provider. Mercatus AI does not maintain its own conversation store.

Mercatus AI retains billing and operational metadata, including error codes and messages.

1. Information We Collect

Mercatus ("we," "us," or "our") collects information you provide directly, such as your name, email address, payment information, and wallet addresses when you create an account or use our services.

We also automatically collect usage data including API call logs, IP addresses, browser type, device information, and interaction patterns with our platform to improve service quality and security.

2. How We Use Your Information

We use collected information to provide and maintain our services, process transactions, send service-related communications, detect and prevent fraud, and comply with legal obligations. API usage data is used to calculate billing and enforce rate limits.

3. Data Sharing

We do not sell your personal information. We may share data with service providers who assist in operating our platform (payment processors, cloud infrastructure providers), and when required by law or to protect our legal rights.

4. Data Retention

Account data is retained for the duration of your account. API usage logs are retained for 90 days. Transaction records are retained for 7 years as required by financial regulations. You may request deletion of your account and associated data at any time.

5. Cookies & Tracking

We use essential cookies for authentication and session management. Analytics cookies help us understand platform usage. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, delete, or export your personal data. You may also object to processing or request restriction of processing. To exercise these rights, contact us at privacy@mercatus.com.

7. Contact

For privacy-related inquiries, contact our Data Protection Officer at privacy@mercatus.com or through our Contact page.